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Troubleshooting Wireless Charger

My Hydracup is not charging

Place the Hydracup onto the top of the wireless charger on a flat surface ensuring the base is central to the charger.

Use the cable provided to connect the wireless charger to the AC adapter and ensure that it is plugged into mains power. The light on the Hydracup will flash green when charging, or have a solid green light when fully charged.

If you're still unable to charge your Hydracup please contact customer support on

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