Training Videos
These training videos cover everything you should need to know about setting up and using your Hydracups. If you need any further help, please contact the team at hello@aquarate.com
Setting Up and Charging your Hydracup
Learn how to set up your Hydracup from receiving the product.
Includes; how to connect your charging cables, how to charge the Hydracup and information about the battery life and LED light indicators.
Storing your Hydracup
Learn how best to store your Hydracup when not in use. Includes; how to put your Hydracup in 'sleep mode' and how to prepare your Hydracup for use again when needed.
Filling your Hydracup and Using the Anti-spill Lid
Learn how to fill your Hydracup with drinks and how to use the anti-spill lid.
Includes; how to know when your Hydracup is ready to fill, how much liquid the Hydracup holds and how to attach the anti-spill lid and insert a straw when desired.
Spill and Pour Events
Learn about spill and pour events with your Hydracup and how you will be notified.
Includes; information on the LED light indicators when a Hydracup is knocked over, how Hydratrack alerts you of a spill or pour event and how to turn off the alert in Hydratrack once sorted.
Cleaning your Hydracup
Learn about the best way to wash your Hydracup and dishwasher settings to check.
Includes; hand washing information and dishwasher do's and don't.
Using Hydratrack
Learn all about our Hydratrack app with a step by step video for each section.
Includes; how to log in, how to add a wristband and resident, how to customise targets for residents and how to view and amend fluid data.
Do you have a question that isn't answered above?
Email us at support@aquarate.com and we'll get straight back to you.